Privacy Policy
Last updated: May 2, 2026
Charozy Floral Boutique & Event Decor (“Charozy,” “we,” “us,” or “our”) operates this website and online store, including all related content, features, products, and services (collectively, the “Services”) to provide you with a premium floral and event experience.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with us.
By using our Services, you agree to the practices described below.
1. Information We Collect
We collect personal information to provide a seamless luxury shopping and event booking experience.
Information you provide directly:
- Full name
- Billing & shipping address
- Phone number
- Email address
- Payment details (processed securely via third-party providers)
- Event details (date, location, preferences, style requests)
- Messages or inquiries you send us
Information collected automatically:
- IP address
- Device and browser type
- Website activity (pages visited, time spent, clicks)
- Cookies and tracking data
Order & transaction data:
- Products viewed or purchased
- Cart activity
- Purchase history
- Delivery and fulfillment details
2. How We Use Your Information
We don’t collect data for fun. Every piece has a purpose:
To operate our business:
- Process and deliver orders
- Manage bookings for event decor
- Provide customer support
- Handle returns or modifications
To improve your experience:
- Personalize product recommendations
- Optimize website performance
- Understand customer behavior
Marketing & communication:
- Send updates, promotions, and offers
- Notify you about your orders or inquiries
- Run targeted advertising campaigns
You can unsubscribe from marketing anytime. No drama.
3. Sharing Your Information
We do not sell your personal data. Period.
We only share information when necessary:
- Shopify (our platform provider)
- Payment processors (secure transactions)
- Shipping and logistics partners
- Marketing & analytics tools
- Legal authorities (only if required by law)
These partners are obligated to protect your data.
4. Shopify Platform
Our store is powered by Shopify.
Shopify may process your data to:
- Maintain and improve platform performance
- Enable secure checkout
- Support analytics and marketing tools
You can review Shopify’s privacy practices separately if needed.
5. Cookies & Tracking
We use cookies to:
- Improve site performance
- Remember your preferences
- Analyze traffic
- Show relevant ads
You can disable cookies in your browser settings — but expect a worse experience. Your choice.
6. Data Security
We take security seriously:
- Encrypted transactions
- Secure payment gateways
- Restricted internal access
But let’s be real — no system is 100% bulletproof. Avoid sending sensitive data via unsecured channels.
7. Data Retention
We keep your data only as long as needed to:
- Fulfill orders
- Provide services
- Meet legal obligations
After that — it’s deleted or anonymized.
8. Your Rights
Depending on your location, you may have the right to:
- Access your data
- Correct inaccurate information
- Request deletion
- Receive a copy of your data
- Opt out of marketing
To request anything, contact us directly.
9. Third-Party Links
Our website may contain links to external sites.
We are not responsible for their privacy practices. If you click — you’re playing by their rules.
10. Children’s Privacy
Our services are not intended for minors.
We do not knowingly collect data from individuals under 16.
11. International Data Transfers
Your data may be processed outside your country.
We ensure appropriate safeguards are in place where required.
12. Changes to This Policy
We may update this policy when needed.
If we do, the new version will be posted here with an updated date.
13. Contact Information
If you have questions or want to exercise your rights:
Charozy Floral Boutique & Event Decor
📍 1625 Jerome Ave, Brooklyn, NY 11235
📞 929-752-4444
📧 info@charozy.com
